A contact center provides a more effective and efficient way to improve customer experience through intuitive, cloud-based tools that enable real-time message adjustments. These cloud-based tools handle voice and text-based [...]
A technologist might feel like a kid in a candy store in today’s cloud environments, but that doesn’t mean they should shop like one. Pick virtually any platform, however, and [...]
Cybersecurity threats are rapidly increasing in sophistication and frequency. Even while under constant threat of a cybersecurity attack, organizations continue to grow and their infrastructures increase in complexity, and with [...]
What is Social Monitoring? Social monitoring is the practice of companies looking at their own social profiles on Twitter, Facebook, Instagram, etc. When companies engage in social monitoring, they don’t [...]
At Verinext trust, honesty and credibility are embedded in our DNA. The fact that “Veri” stands for truth in Latin never escapes us. It is the essence of our culture [...]
When the COVID-19 pandemic hit, everyone in the security world was talking about the value of a secure access service edge (SASE) to protect the waves of workers now accessing [...]
Data storage is one of the most persistent challenges for today’s IT. There’s no question why. Finances Online reports that in 2022, the world will both produce and consume an [...]
The number of data breaches broke a record in 2021. According to the Identity Theft Resource Center data breaches jumped a steep 68% last year. This demonstrates that even though [...]
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