CISCO ENTERPRISE AGREEMENT
SUBSCRIPTION TERMS
Provider and Customer hereby agree as follows with respect to the Proposal:
- Cisco Enterprise Agreements include third-party subscription-based products or services (“Subscription Products”) as well as additional prepaid services (g. original equipment manufacturer maintenance services) that are not subscription services (“Other Services”). Provider’s terms of sale for Subscription Products allow for payment of any corresponding subscription fees over the term specified in the Proposal. The Subscription Products are non-cancellable for the duration of the subscription term set forth in the Proposal. The subscription term is subject to renewal at the conclusion of the then-current term. The Underlying Agreement may be between Customer and Provider, or it may be between Customer and a third-party where Provider provides certain services on behalf of such third-party.
- The Verinext Master Services Agreement (https://verinext.com/msa) is hereby amended to incorporate the terms of Sections 1 and 4, which Sections shall supersede inconsistent or conflicting terms in the Underlying Agreement.
- Any subsequent work order, purchase order, or statement of work that incorporates or implements the Proposal shall be subject to the Underlying Agreement and this Confirmation.
SCHEDULE A
Webex Calling & Contact Center – Usage and Overage Schedule
General: This schedule applies when Customer orders Webex Calling and Cisco Calling Plan services with their order. The Cisco Calling Plans offer a bundled solution to simplify your cloud calling experience and are currently available to specified countries. With the exception of e911 calls, Cisco Calling Plans don’t support calls to X11 services including directory service calls.
All rates listed herein are the rates set by Cisco at the time the related quote was issued. All prices are set by Cisco and are subject to change by Cisco at any time. Current rates are available at Cisco’s websites, as linked to within the document. No fees herein are quoted by Verinext, as they are additional costs incurred as used by you. Cisco Calling Plans include the following products and services, which can be ordered through CCW or Control Hub:
- Outbound Calling Plans (OCPs) to make unlimited calls within the United States, Canada, and within the United Kingdom (England, Scotland, Wales and Northern Ireland) (subject to the Limitations of Use policy):
- Committed OCPs are ordered through CCW and have the same term as the underlying Webex Calling subscription. A minimum of one (1) committed OCP is needed per Cisco Calling Plan customer. The charges for the committed OCPs are calculated by multiplying the price, quantity, and duration of the billing cycle. Charges in some billing cycles may be prorated if committed OCPs were purchased midway through the month
- Uncommitted OCPs are ordered through Control Hub and have a higher price than committed OCPs, but no long-term commitment is required. Charges for uncommitted OCPs are calculated by multiplying the price, quantity, and per-day rate. The quantity of uncommitted OCPs is the number of OCPs provisioned in Control Hub exceeding the number of OCPs purchased in CCW
- Telephone Numbers (TN) to receive calls (available only through Control Hub). Charges for TNs are calculated by multiplying the price, quantity, and per-day rate. The quantity of TNs is the number of TNs ordered or ported in Control Hub. TNs also enable:
- Registration of the user’s address with emergency services
- Registration of the user’s caller ID name
- International calling to make calls outside of the United States, Canada, and United Kingdom. Charges for international calls are calculated by multiplying the per-minute rate for the designation country and number of call minutes
Charges: Customer will pay all applicable annual recurring charges, Monthly Recurring Charges (“MRCs”), Non-Recurring Charges (“NRCs”), usage charges, overage charges, and fees for the services.
- Recurring Charges: Recurring charges are charges that occur on a repetitive basis for each month of the subscription. The invoice charges for recurring services are based on the billing frequency selected by Verinext at the time of the order for that particular subscription. Annual and Monthly charges, along with the associated taxes to each of these charges, will be paid in advance of the services being provided.
Customer will pay for all Services consumed and if the Customer’s use of the Services exceeds the specific quantities, durations, or metrics specifically ordered, Customer will pay for the excess use and the number of users and/or number of licenses/subscriptions Customer is responsible for may be adjusted according to the terms of the applicable license model without an additional order. Additional charges also may apply to additional services and optional features.
- Usage/Overage Charges: Usage/Overage Charges and NRC are based on customer usage, and are billed after charges occurred, generally on the next invoice (30 days in the arrears). Billing frequency doesn’t influence billing of usage charges, they are always in the arrears, 30 days.
- Outbound Calling Plan– Uncommitted Usage Overage – Each bill includes at least ONE committed Outbound Calling Plan in the recurring charges section, but Cisco allows customers to over subscribe Outbound Calling Plans—these are considered Uncommitted and are billed on a per day rate, regardless of how long during a day the Outbound Calling Plan was activated.
- Telephone Number (TN)– Telephone numbers are billed for each day they are used, regardless of how long the TN was active for on a particular day. While the QTY section may seem like a high number, the QTY is determined by adding the total number of days each TN was active during the billing cycle. The RATE PRICE is a daily rate price per TN, which is then multiplied by the total QTY.
- Example: A customer has 3 numbers billed during a billing cycle: Two TNs were active for full 30 days, while one TN was active for only 15 days.
QTY: 30 + 30 + 15 = 75
RATE PRICE: $0.035 (for example purposes only)
EXTENDED AMOUNT: $2.63 for the month
- Inbound Toll-Free Usage: Cisco Calling Plans supports inbound toll-free numbers in the United States and Canada. This service is billed through three billing elements:
- Inbound Toll-Free Number Bundle Uncommitted Plan: This element is for the bundled service and includes a toll-free number and a set number of inbound minutes per number. Toll-free number bundle is billed for each day the number is used, similar to how telephone numbers are billed. Refer to the preceding section for telephone numbers billing.
- Inbound Toll-Free Minutes Overage: Each inbound toll-free bundle includes a set amount of minutes per number, per month. Any inbound minutes over that included amount are billed as overage at a flat rate per minute.
- Inbound Toll-Free Activation Fee: Each inbound toll-free number is assessed an activation fee on the first month it’s provisioned. This is a non-recurring fee, only billed on the month after the number is activated on your account.
- International Metered Calling: While local and domestic calls are included in your Cisco Calling Plan service, International calls are billed per minute. The International Metered Calling line item shows the total number of minutes billed, along with the average rate per minute. International Long Distance per minute rates are based on the destination. Current rates are as follows:
- Annexure: Each invoice file contains the primary invoice, in addition to an annexure which contains a breakdown of billable elements within the invoice:
- Tax Details: The Tax Detail table contains various taxes and fees associated with your Cisco Calling Plans service. Due to the regulated nature of telephone numbers, we’re required to pass along local, state, and federal taxes and fees to consumers of our PSTN service.
- Some state, country, municipal or other government agencies, public school districts or public institutions of higher learning may be exempt from some regulatory taxes and fees. Reach out to your partner if you believe you qualify for tax exemptions status for Cisco Calling Plans.
- Your invoice is based on your Cisco Calling Plans subscription and may include multiple locations depending on how you set up your services. Since most taxation is location-based, this section may be lengthy to cover city, county and/or state taxes where your telephone numbers have been deployed.
- Taxes on usage and overage fees, such as those assessed on telephone numbers, are based on the emergency service address assigned to the telephone numbers in the Control Hub.
- E911 – This tax is a requirement by the state, county, and/or city where the service is deployed which supports the design, construction, operation, maintenance, and administration of public safety communications networks serving the jurisdiction.
- The amount charged for this type of tax is based on the city, county and/or state regulations where the services are delivered. Cisco only passes along the charges based on those regulations without any mark-up.
- Universal Service Fund (USF) – This is a federally imposed fee imposed in the United States which supports programs providing telecommunications access to underserved communities as well as rural education and healthcare entities.
- Tax Category Explanation– Many of the tax descriptions in the Tax Categorycolumn below show in a format: {TAX TYPE)(FEDERAL/STATE/COUNTY/CITY)(Rate).
- Example: E911 (VoIP)_County_0.08
- The (Rate) is the basis for how the tax is calculated. Depending on the tax type, this rate could be assessed on either the quantity or on the price of taxable services. The (FEDERAL/STATE/COUNTY/CITY) is what jurisdiction the tax is assessed in. Our invoices aggregate all identical TAX TYPE items assessed at the same rate across similar locale types. Using the example above, all taxable elements for E911 (VoIP) at the County level at a rate of 0.08 are aggregated across all counties in a single line.
- Tax Details: The Tax Detail table contains various taxes and fees associated with your Cisco Calling Plans service. Due to the regulated nature of telephone numbers, we’re required to pass along local, state, and federal taxes and fees to consumers of our PSTN service.
Table A – Rates: The rates listed below are the current Cisco Usage/Overage rates at the time of contract signature.
| Part Number | Description | Pricing | Per | ||||||||||||||||||||||||||||||
| A-AUD-U-PREMTOLL | Premium Toll Uncommitted Spend
· Current Premium Toll Uncommitted Rates o China (CN) o Indonesia (ID) o Kenya (KE) o Pakistan (PK) o Philippines (PH) o Sri Lanka (LK) o Vietnam (VN) |
See Rate Table in link to left
$0.3997 $0.6958 $0.6698 $0.4465 $1.6486 $1.0127 $0.5618 |
Minute to Destination Country/Code | ||||||||||||||||||||||||||||||
| A-AUD-OCP1-EA | Outbound Calling Plan – Committed Enterprise Agreement User | $2.50 | User Per Month | ||||||||||||||||||||||||||||||
| A-AUD-OCP1-U | Outbound Calling Plan from the United States – Unlimited For US – Uncommitted Usage Overage | $0.1315 | User Per Day | ||||||||||||||||||||||||||||||
| A-AUD-U-TN | Local Telephone Number (TN) For United States – Uncommitted | $0.0329 | User Per Day | ||||||||||||||||||||||||||||||
| A-AUD-PSTN-INT | International Metered Calling for Local Calling from the United States | See Rate Table in link to left | Minute to Destination Country/Code | ||||||||||||||||||||||||||||||
| A-AUD-U-TN-NL | Telephone Number (TN) for Non-Local Number – Uncommitted | $0.0329 | User Per Day | ||||||||||||||||||||||||||||||
| A-AUD-PSTN-INT-NL | International Metered Calling for Non-Local | See Rate Table in link to left | Minute to Destination Country/Code | ||||||||||||||||||||||||||||||
| A-FLEX-ERC | Cisco Collaboration Flex Plan Emergency Response Center Call – Fee – 1 location search – Emergency Response Center Call Fee – charged per 911 call routed to ERC due to unknown user location – United States | $43.00 | Instance | ||||||||||||||||||||||||||||||
| A-FLEX-WCC-P-N-O | Webex Contact Center Premium Named Agent Overage | $130.00 | Agent Per Month | ||||||||||||||||||||||||||||||
| A-FLEX-WCC-S-N-O | Webex Contact Center Standard Named Agent Overage | $85.00 | Agent Per Month | ||||||||||||||||||||||||||||||
| A-FLEX-C-IVR-O | Cisco WebEx Contact Center – License – 1 additional/Overage IVR port | $70.00 | Port Per Month | ||||||||||||||||||||||||||||||
| A-FLEX-WXCC-DID-O | Cisco WebEx Contact Center PSTN Audio Toll Inbound – License – Overage | $15.00 | Agent Per Month | ||||||||||||||||||||||||||||||
| A-FLEX-WXCC-TF-O | Cisco WebEx Contact Center PSTN Audio Toll Free Inbound – License – hosted – Overage | $65.00 | Agent/Number Per Month | ||||||||||||||||||||||||||||||
| A-WXCN-PRM-AUTOINT | Cisco WebEx Connect Premium Uncommitted Interaction – License – hosted | $0.07 | Each Interaction | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-SC-US | Cisco SMS Short Code Mobile Terminated Uncommitted Usage – License – hosted –US SMS
· From 0 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0060
$0.0052 $0.0037 |
Each Message | ||||||||||||||||||||||||||||||
| A-SMS-SC-PROV | Cisco SMS Short Code Provisioning Fee – License – United States | $2,500.00 | Each Number | ||||||||||||||||||||||||||||||
| A-CHAN-SMS-SCR-NUM | Cisco SMS Channel United States Short Code Random Number – License | $500.00 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-SMS-SCV-NUM | Cisco SMS Channel United States Short Code Vanity Number – License | $1,000.00 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-10DLC | Cisco SMS Channel 10 DLC Mobile Terminated Uncommitted Usage – License – hosted – United States
· From 0 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0065
$0.0060 $0.0045 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-SMS-10DLC-N | Cisco SMS Channel United States 10 Digit Long Code Number – License | $1.00 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-10DLC-CMPN | 10DLC Campaign Fee – Charged by the Campaign Registry | $10.00 | Each Campaign Registry | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-TF-US | Cisco SMS Channel Toll-Free Number Mobile Terminated & Mobile Originated Uncommitted Usage – License – hosted
· From 0 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0085
$0.0075 $0.0070 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-SMS-TF-NUM | Cisco SMS Channel United States/Canada Toll Free Number (SMS/Voice) – License – hosted | $2.80 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-SMS-TF-PROV | Cisco Toll Free Provisioning Fee (SMS/VOICE) – License – Canada, United States | $50.00 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-SMS-CARRIER | Cisco SMS Channel – License – hosted – carrier surcharge – United States
|
|
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-SC-CA | Cisco SMS Short Code Mobile Terminated Uncommitted Usage – License – hosted
· From 0 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0164
$0.0134 $0.0114 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-SCCAO | Cisco SMS Channel Canada Short Code Mobile Originated Usage – License – hosted | $0.0110 | Each Message | ||||||||||||||||||||||||||||||
| A-SC-CAN-PROV-FEE | Cisco Short Code Provisioning – Subscription license – hosted – Canada | $3,715.00 | Each Code | ||||||||||||||||||||||||||||||
| A-CHAN-SMS-SCC-NUM | Cisco SMS Channel Canada Short Code Vanity Number – License | $270.00 | Each Code Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-SC-UK | Cisco SMS Short Code Mobile Terminated Uncommitted Usage – License – hosted – UK
· Table B – Uncommitted SMS International Rates |
See Below
Table B for Rates |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-SMS-INTL | Cisco SMS Channel International Mobile Terminated Uncommitted Usage – License – hosted
· Table B – Uncommitted SMS International Rates |
See Below
Table B for Rates |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-SC | Cisco MMS Channel Short Code Mobile Terminated – License – hosted – Uncommitted Usage – US
· From 0 – 500,000 · From 500,001 – 999,999,999 |
$0.0230
$0.0190 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-SC-CA | Cisco MMS Channel Short Code Mobile Terminated – License – hosted – Usage – Canada | $0.0510 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-SCCAO | Cisco MMS Channel Short Code Mobile Originated – Subscription license – hosted – Usage – Canada | $0.0250 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-TF | Cisco MMS Channel Toll Free – License – hosted – Uncommitted Usage – United States
· From 0 – 500,000 · From 500,001 – 999,999,999 |
$0.0250
$0.0200 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-TF-CA | Cisco MMS Channel Toll Free Mobile Terminated – Subscription license – hosted – Usage – Canada | $0.0360 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-TFCAO | MMS Channel- Canada Toll Free MO – Usage | $0.0090 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-10DLC | MMS Channel – US 10DLC MT Uncommitted Usage
· From 0 – 500,000 · From 500,001 – 999,999,999 |
$0.0210
$0.0180 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-LC-CA | Cisco MMS Channel Long Code Mobile Terminated – Subscription license – hosted – Usage – Canada | $0.0570 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-MMS-LCCAO | MMS Channel- Canada Long Code MO – Usage | $0.0090 | Each Message | ||||||||||||||||||||||||||||||
| A-MMS-CARRIER | MMS Channel- US Carrier Surcharge
|
|
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-RCS-US | Cisco Voice Channel – License – hosted Uncommitted Usage
· From 0 – 999,999,999 |
$0.0070 | Each Message | ||||||||||||||||||||||||||||||
| A-RCS-PROV-FEE | Cisco WebEx Connect US RCS Bot Provisioning – License – hosted | $3,150.00 | Each Bot Provisioned | ||||||||||||||||||||||||||||||
| A-RCS-CARRIER | Cisco WebEx Connect RCS Carrier (Verizon) Fee – License – hosted | $0.0030 | Number or Monthly Rental Number Rate | ||||||||||||||||||||||||||||||
| A-CHAN-WHATSAPP-OB | Cisco WebEx Connect – License – hosted – Outbound WhatsApp Channel Messaging Usage | $0.0060 | Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-WHATSAPP-IB | WhatsApp Channel – Inbound Messaging Usage | $0.0060 | Each Message | ||||||||||||||||||||||||||||||
| A-WHATSAPP-FEE | Cisco WebEx Connect WhatsApp Message – Fee – hosted
· Table C – WhatsApp Rates |
See Table C for Rates Below | Conversation Rate | ||||||||||||||||||||||||||||||
| A-WHATSAPP-PROV | Cisco WebEx Connect Digital Channel WhatsApp Provisioning – Fee – hosted | $1,200.00 | Each WhatsApp Channel | ||||||||||||||||||||||||||||||
| A-CHAN-U-FB-MSGR | Cisco Facebook Messenger Channel Usage – License – hosted
· From 0 – 1,000 · From 1,000 – 999,999,999 |
$0.0230
$0.0120 |
Monthly Active User (MAU) | ||||||||||||||||||||||||||||||
| A-CHAN-U-INSTAGRAM | Instagram Usage Monthly Active User
· From 0 – 1,000 · From 1,000 – 999,999,999 |
$0.0230
$0.0120 |
Monthly Active User (MAU) | ||||||||||||||||||||||||||||||
| A-CHAN-U-TWITTER | Cisco Twitter DM channel – License – hosted – Uncommitted Usage
· From 0 – 1,000 · From 1,000 – 999,999,999 |
$0.0230
$0.0120 |
Monthly Active User (MAU) | ||||||||||||||||||||||||||||||
| A-CHAN-U-APPLE-BC | Cisco Apple Business Chat Channel Usage – License – hosted Uncommitted Usage
· From 0 – 1,000 · From 1,000 – 999,999,999 |
$0.0230
$0.0120 |
Monthly Active User (MAU) | ||||||||||||||||||||||||||||||
| A-CHAN-U-GBM | Google Business Messages Channel Usage Monthly Active User Usage
· From 0 – 1,000 · From 1,000 – 999,999,999 |
$0.0230
$0.0120 |
Monthly Active User (MAU) | ||||||||||||||||||||||||||||||
| A-CHAN-U-EMAIL | Cisco Email Channel – License – hosted – Uncommitted Usage Pricing based on per 1,000 emails sent
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0009
$0.0008 $0.0006 |
Each Email Sent | ||||||||||||||||||||||||||||||
| A-CHAN-U-LCHAT-WC | Cisco Live / Web Chat Channel – License – hosted – Uncommitted Usage
· From 1 – 10,000 · From 10,001 – 999,999,999 |
$0.0050
$0.0030 |
Each Message | ||||||||||||||||||||||||||||||
| A-CHAN-U-INAPP-P | Cisco Push / In-App Channel Uncommitted Usage – License – hosted
· From 1 – 10,000 · From 10,001 – 999,999,999 |
$0.0240
$0.0060 |
Monthly Addressable Devices (MAD) | ||||||||||||||||||||||||||||||
| A-CHAN-U-BPUSH | Cisco Browser Push Channel Uncommitted Usage – License – hosted
· From 1 – 10,000 · From 10,001 – 999,999,999 |
$0.0050
$0.0030 |
|||||||||||||||||||||||||||||||
| A-CHAN-U-V-FRUS-IB | Cisco Voice Channel Flat Rate Calls Uncommitted Inbound – License – hosted – United States
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0009
$0.0008 $0.0006 |
Minute Rate | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-FRUS-OB | Cisco Voice Channel Flat Rate Calls Uncommitted Outbound – License – hosted – United States
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0120
$0.0090 $0.0075 |
Minute Rate | ||||||||||||||||||||||||||||||
| A-CHAN-V-10DLC-US | Cisco Voice Channel United States Standard 10-digit Voice Number – License – hosted | $1.50 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-FRCA-IB | Cisco Voice Channel Flat Rate Calls Uncommitted Inbound – License – hosted – Canada
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0120
$0.0095 $0.0080 |
Minute Rate | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-FRCA-OB | Cisco Voice Channel Flat Rate Calls Uncommitted Outbound – License – hosted – Canada
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0120
$0.0095 $0.0080 |
Minute Rate | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-TFCA-IB | Cisco Voice Channel Toll Free Calls Uncommitted Inbound – License – hosted – Canada
· From 1 – 1,000,000 · From 1,000,001 – 5,000,000 · From 5,000,001 – 999,999,999 |
$0.0120
$0.0095 $0.0080 |
Minute Rate | ||||||||||||||||||||||||||||||
| A-CHAN-V-TF-CA | Cisco Voice Channel Canada Toll Free Inbound Number – License – hosted | $2.74 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-CHAN-V-10DLC-CA | Cisco Voice Channel Canada Standard 10-digit Voice Number – License – hosted | $1.37 | Each Number Per Month | ||||||||||||||||||||||||||||||
| A-VOICE-U-INTL | Cisco Uncommitted Voice Channel International Messaging – Subscription license – hosted
See Below Table D – Uncommitted Voice International Rates |
See Below Table D for Rates | Message Rate | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-STT | Cisco Voice Channel Speech-to-Text – Subscription license – hosted | $0.0180 | Each Use | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-TTS-NEU | Cisco Voice Channel Text-to-Speech (TTS) Neural Voice – License – hosted | $32.00 | Million Characters Translated | ||||||||||||||||||||||||||||||
| A-CHAN-U-V-TTS-STD | Cisco Voice Channel Text-to-Speech (TTS) Standard Voice – License – hosted | $8.00 | Million Characters Translated | ||||||||||||||||||||||||||||||
| A-CHAN-V-PORTS | Cisco Voice Channel Ports – License – hosted | $15.00 | Each Port | ||||||||||||||||||||||||||||||
| A-INTL-NUM-PROV | Cisco International number – License – hosted – provisioning fee
· See Below Table E – International Number Provisioning Rates |
See Below Table E for Rates | Number Provisioned in a Region |
Table B – Uncommitted SMS International Rates:
| Country | ISO Country Code | Price (Per Each Message) | |
| Afghanistan | AF | $ 0.2770 | |
| Albania | AL | $ 0.1364 | |
| Algeria | DZ | $ 0.2535 | |
| American Samoa | AS | $ 0.0794 | |
| Andorra | AD | $ 0.1853 | |
| Angola | AO | $ 0.0900 | |
| Antigua and Barbuda | AG | $ 0.0966 | |
| Argentina | AR | $ 0.1589 | |
| Armenia | AM | $ 0.1880 | |
| Aruba | AW | $ 0.0917 | |
| Australia | AU | $ 0.0381 | |
| Austria | AT | $ 0.0477 | |
| Azerbaijan | AZ | $ 0.3492 | |
| Bahrain | BH | $ 0.0535 | |
| Bangladesh | BD | $ 0.2396 | |
| Barbados | BB | $ 0.0659 | |
| Belarus | BY | $ 0.3175 | |
| Belgium | BE | $ 0.1075 | |
| Belize | BZ | $ 0.1188 | |
| Benin | BJ | $ 0.1328 | |
| Bhutan | BT | $ 0.1024 | |
| Bolivia | BO | $ 0.1813 | |
| Bosnia And Herzegovina | BA | $ 0.1469 | |
| Botswana | BW | $ 0.1387 | |
| Brazil | BR | $ 0.0385 | |
| British Virgin Islands | VG | $ 0.0551 | |
| Brunei Darussalam | BN | $ 0.0270 | |
| Bulgaria | BG | $ 0.1529 | |
| Burkina Faso | BF | $ 0.1268 | |
| Burundi | BI | $ 0.1420 | |
| Cambodia | KH | $ 0.1829 | |
| Cameroon | CM | $ 0.1220 | |
| Canada | CA | $ 0.0220 | |
| Cape Verde | CV | $ 0.1860 | |
| Central African Republic | CF | $ 0.0473 | |
| Chad | TD | $ 0.2257 | |
| Chile | CL | $ 0.0765 | |
| China | CN | $ 0.0662 | |
| Colombia | CO | $ 0.0019 | |
| Cook Islands | CK | $ 0.0794 | |
| Costa Rica | CR | $ 0.0696 | |
| Croatia | HR | $ 0.1184 | |
| Cuba | CU | $ 0.1324 | |
| Cyprus | CY | $ 0.0533 | |
| Czech Republic | CZ | $ 0.0849 | |
| Denmark | DK | $ 0.0450 | |
| Djibouti | DJ | $ 0.1416 | |
| Dominica | DM | $ 0.0651 | |
| Dominican Republic | DO | $ 0.1535 | |
| Ecuador | EC | $ 0.2186 | |
| Egypt | EG | $ 0.2111 | |
| El Salvador | SV | $ 0.0724 | |
| Equatorial Guinea | GQ | $ 0.1368 | |
| Eritrea | ER | $ 0.1032 | |
| Estonia | EE | $ 0.0567 | |
| Ethiopia | ET | $ 0.2777 | |
| Falkland Islands (Malvinas) | FK | $ 0.1191 | |
| Faroe Islands | FO | $ 0.0477 | |
| Fiji Islands | FJ | $ 0.1948 | |
| Finland | FI | $ 0.1019 | |
| France | FR | $ 0.0815 | |
| French Polynesia | PF | $ 0.1993 | |
| Gabon | GA | $ 0.237 | |
| Gambia | GM | $ 0.1771 | |
| Georgia | GE | $ 0.2797 | |
| Germany | DE | $ 0.1510 | |
| Ghana | GH | $ 0.1270 | |
| Gibraltar | GI | $ 0.0416 | |
| Greece | GR | $ 0.0845 | |
| Greenland | GL | $ 0.0344 | |
| Grenada | GD | $ 0.0492 | |
| Guinea | GN | $ 0.1915 | |
| Guinea-Bissau | GW | $ 0.1535 | |
| Guyana | GY | $ 0.1160 | |
| Haiti | HT | $ 0.1166 | |
| Honduras | HN | $ 0.0696 | |
| Hong Kong | HK | $ 0.1086 | |
| Hungary | HU | $ 0.0874 | |
| Iceland | IS | $ 0.0967 | |
| India | IN | $ 0.0662 | |
| Indonesia | ID | $ 0.3280 | |
| Iran | IR | $ 0.1790 | |
| Iraq | IQ | $ 0.2528 | |
| Ireland | IE | $ 0.0862 | |
| Israel | IL | $ 0.2147 | |
| Italy | IT | $ 0.0776 | |
| Ivory Coast | CI | $ 0.1729 | |
| Jamaica | JM | $ 0.0909 | |
| Japan | JP | $ 0.1069 | |
| Jordan | JO | $ 0.2742 | |
| Kazakhstan | KZ | $ 0.1926 | |
| Kenya | KE | $ 0.1155 | |
| Kiribati | KI | $ 0.2250 | |
| Kuwait | KW | $ 0.1936 | |
| Kyrgyzstan | KG | $ 0.2858 | |
| Laos | LA | $ 0.0964 | |
| Latvia | LV | $ 0.0586 | |
| Lebanon | LB | $ 0.2393 | |
| Lesotho | LS | $ 0.0896 | |
| Liberia | LR | $ 0.1266 | |
| Libya | LY | $ 0.2647 | |
| Liechtenstein | LI | $ 0.0419 | |
| Lithuania | LT | $ 0.0389 | |
| Luxembourg | LU | $ 0.1492 | |
| Macao | MO | $ 0.0662 | |
| Madagascar | MG | $ 0.2107 | |
| Malawi | MW | $ 0.2317 | |
| Malaysia | MY | $ 0.1033 | |
| Maldives | MV | $ 0.0838 | |
| Mali | ML | $ 0.2390 | |
| Malta | MT | $ 0.1387 | |
| Marshall Islands | MH | $ 0.0688 | |
| Mauritania | MR | $ 0.2477 | |
| Mauritius | MU | $ 0.2144 | |
| Mexico | MX | $ 0.0927 | |
| Micronesia | FM | $ 0.1456 | |
| Moldova | MD | $ 0.1692 | |
| Monaco | MC | $ 0.2059 | |
| Mongolia | MN | $ 0.1693 | |
| Montenegro | ME | $ 0.1244 | |
| Montserrat | MS | $ 0.1077 | |
| Morocco | MA | $ 0.1840 | |
| Mozambique | MZ | $ 0.0687 | |
| Myanmar | MM | $ 0.1960 | |
| Namibia | NA | $ 0.0722 | |
| Nauru | NR | $ 0.1059 | |
| Nepal | NP | $ 0.2467 | |
| Netherlands | NL | $ 0.1243 | |
| New Caledonia | NC | $ 0.1324 | |
| New Zealand | NZ | $ 0.0860 | |
| Nicaragua | NI | $ 0.0913 | |
| Niger | NE | $ 0.1692 | |
| Nigeria | NG | $ 0.2067 | |
| Niue | NU | $ 0.0450 | |
| Norway | NO | $ 0.0741 | |
| Oman | OM | $ 0.2108 | |
| Pakistan | PK | $ 0.1942 | |
| Palestine, State of | PS | $ 0.2147 | |
| Panama | PA | $ 0.1167 | |
| Papua New Guinea | PG | $ 0.1349 | |
| Paraguay | PY | $ 0.0497 | |
| Peru | PE | $ 0.0674 | |
| Philippines | PH | $ 0.0541 | |
| Poland | PL | $ 0.0312 | |
| Portugal | PT | $ 0.0244 | |
| Puerto Rico | PR | $ 0.0127 | |
| Qatar | QA | $ 0.0357 | |
| Romania | RO | $ 0.1059 | |
| Russia, Kazakhstan, former USSR | RU | $ 0.1926 | |
| Rwanda | RW | $ 0.1441 | |
| Samoa | WS | $ 0.0973 | |
| San Marino | SM | $ 0.1059 | |
| Saudi Arabia | SA | $ 0.1141 | |
| Senegal | SN | $ 0.2096 | |
| Serbia | RS | $ 0.1377 | |
| Seychelles | SC | $ 0.0623 | |
| Singapore | SG | $ 0.0556 | |
| Slovakia | SK | $ 0.1083 | |
| Slovenia | SI | $ 0.0625 | |
| Solomon Islands | SB | $ 0.0792 | |
| South Africa | ZA | $ 0.0265 | |
| South Korea | KR | $ 0.0434 | |
| South Sudan | SS | $ 0.0822 | |
| Spain | ES | $ 0.0556 | |
| Sri Lanka | LK | $ 0.2230 | |
| Sudan | SD | $ 0.1857 | |
| Suriname | SR | $ 0.1155 | |
| Sweden | SE | $ 0.0635 | |
| Switzerland | CH | $ 0.0388 | |
| Syria | SY | $ 0.2817 | |
| Taiwan | TW | $ 0.0704 | |
| Tajikistan | TJ | $ 0.3546 | |
| Tanzania | TZ | $ 0.2041 | |
| Thailand | TH | $ 0.0238 | |
| Timor-Leste | TL | $ 0.1450 | |
| Togo | TG | $ 0.0858 | |
| Togolese Republic | TG | $ 0.0858 | |
| Tonga | TO | $ 0.0878 | |
| Trinidad & Tobago | TT | $ 0.0492 | |
| Tunisia | TN | $ 0.2522 | |
| Turkey | TR | $ 0.0326 | |
| Tuvalu | TV | $ 0.0927 | |
| Uganda | UG | $ 0.1658 | |
| Ukraine | UA | $ 0.2161 | |
| United Arab Emirates | AE | $ 0.0503 | |
| Uruguay | UY | $ 0.0733 | |
| Uzbekistan | UZ | $ 0.2352 | |
| Vanuatu | VU | $ 0.0652 | |
| Venezuela | VE | $ 0.0617 | |
| Vietnam | VN | $ 0.1349 | |
| Wallis and Futuna | WF | $ 0.1024 | |
| Yemen | YE | $ 0.1122 | |
| Zambia | ZM | $ 0.0854 | |
| Zimbabwe | ZW | $ 0.1092 |
Table C – WhatsApp Rates:
| Category | Price Per Conversation Rate |
| Argentina Authentication | $ 0.0367 |
| Argentina Marketing | $ 0.0618 |
| Argentina Service | $ 0.0316 |
| Argentina Utility | $ 0.0408 |
| Brazil Authentication | $ 0.0315 |
| Brazil Marketing | $ 0.0625 |
| Brazil Service | $ 0.0300 |
| Brazil Utility | $ 0.0350 |
| Chile Authentication | $ 0.0527 |
| Chile Marketing | $ 0.0889 |
| Chile Service | $ 0.0454 |
| Chile Utility | $ 0.0586 |
| Colombia Authentication | $ 0.0077 |
| Colombia Marketing | $ 0.0125 |
| Colombia Service | $ 0.0060 |
| Colombia Utility | $ 0.0085 |
| Egypt Authentication | $ 0.0618 |
| Egypt Marketing | $ 0.1073 |
| Egypt Service | $ 0.0644 |
| Egypt Utility | $ 0.0687 |
| France Authentication | $ 0.0691 |
| France Marketing | $ 0.1432 |
| France Service | $ 0.0859 |
| France Utility | $ 0.0768 |
| Germany Authentication | $ 0.0768 |
| Germany Marketing | $ 0.1365 |
| Germany Service | $ 0.0819 |
| Germany Utility | $ 0.0853 |
| India Authentication | $ 0.0042 |
| India Marketing | $ 0.0099 |
| India Service | $ 0.0040 |
| India Utility | $ 0.0042 |
| Indonesia Authentication | $ 0.0200 |
| Indonesia Marketing | $ 0.0411 |
| Indonesia Service | $ 0.0190 |
| Indonesia Utility | $ 0.0200 |
| Israel Authentication | $ 0.0169 |
| Israel Marketing | $ 0.0353 |
| Israel Service | $ 0.0180 |
| Israel Utility | $ 0.0188 |
| Italy Authentication | $ 0.0378 |
| Italy Marketing | $ 0.0691 |
| Italy Service | $ 0.0386 |
| Italy Utility | $ 0.0420 |
| Malaysia Authentication | $ 0.0180 |
| Malaysia Marketing | $ 0.0860 |
| Malaysia Service | $ 0.0220 |
| Malaysia Utility | $ 0.0200 |
| Mexico Authentication | $ 0.0239 |
| Mexico Marketing | $ 0.0436 |
| Mexico Service | $ 0.0105 |
| Mexico Utility | $ 0.0266 |
| Netherlands Authentication | $ 0.0720 |
| Netherlands Marketing | $ 0.1597 |
| Netherlands Service | $ 0.0891 |
| Netherlands Utility | $ 0.0800 |
| Nigeria Authentication | $ 0.0287 |
| Nigeria Marketing | $ 0.0516 |
| Nigeria Service | $ 0.0310 |
| Nigeria Utility | $ 0.0319 |
| North America (CA) Authentication | $ 0.0135 |
| North America (CA) Marketing | $ 0.0250 |
| North America (CA) Service | $ 0.0088 |
| North America (CA) Utility | $ 0.0150 |
| North America (US) Authentication | $ 0.0135 |
| North America (US) Marketing | $ 0.0250 |
| North America (US) Service | $ 0.0088 |
| North America (US) Utility | $ 0.0150 |
| Other Authentication | $ 0.0304 |
| Other Marketing | $ 0.0604 |
| Other Service | $ 0.0145 |
| Other Utility | $ 0.0338 |
| Pakistan Authentication | $ 0.0228 |
| Pakistan Marketing | $ 0.0473 |
| Pakistan Service | $ 0.0142 |
| Pakistan Utility | $ 0.0253 |
| Peru Authentication | $ 0.0377 |
| Peru Marketing | $ 0.0703 |
| Peru Service | $ 0.0179 |
| Peru Utility | $ 0.0419 |
| Rest of Africa Authentication | $ 0.0144 |
| Rest of Africa Marketing | $ 0.0225 |
| Rest of Africa Service | $ 0.0363 |
| Rest of Africa Utility | $ 0.0160 |
| Rest of Asia Pacific Authentication | $ 0.0425 |
| Rest of Asia Pacific Marketing | $ 0.0732 |
| Rest of Asia Pacific Service | $ 0.0224 |
| Rest of Asia Pacific Utility | $ 0.0472 |
| Rest of Central & Eastern Europe Authentication | $ 0.0557 |
| Rest of Central & Eastern Europe Marketing | $ 0.0860 |
| Rest of Central & Eastern Europe Service | $ 0.0250 |
| Rest of Central & Eastern Europe Utility | $ 0.0619 |
| Rest of Latin America Authentication | $ 0.0445 |
| Rest of Latin America Marketing | $ 0.0740 |
| Rest of Latin America Service | $ 0.0423 |
| Rest of Latin America Utility | $ 0.0494 |
| Rest of Middle East Authentication | $ 0.0178 |
| Rest of Middle East Marketing | $ 0.0341 |
| Rest of Middle East Service | $ 0.0218 |
| Rest of Middle East Utility | $ 0.0198 |
| Rest of Western Europe Authentication | $ 0.0378 |
| Rest of Western Europe Marketing | $ 0.0592 |
| Rest of Western Europe Service | $ 0.0397 |
| Rest of Western Europe Utility | $ 0.0420 |
| Russia Authentication | $ 0.0429 |
| Russia Marketing | $ 0.0802 |
| Russia Service | $ 0.0398 |
| Russia Utility | $ 0.0477 |
| Saudi Arabia Authentication | $ 0.0226 |
| Saudi Arabia Marketing | $ 0.0406 |
| Saudi Arabia Service | $ 0.0195 |
| Saudi Arabia Utility | $ 0.0252 |
| South Africa Authentication | $ 0.0180 |
| South Africa Marketing | $ 0.0379 |
| South Africa Service | $ 0.0168 |
| South Africa Utility | $ 0.0200 |
| Spain Authentication | $ 0.0342 |
| Spain Marketing | $ 0.0615 |
| Spain Service | $ 0.0369 |
| Spain Utility | $ 0.0380 |
| Turkey Authentication | $ 0.0083 |
| Turkey Marketing | $ 0.0109 |
| Turkey Service | $ 0.0030 |
| Turkey Utility | $ 0.0093 |
| United Arab Emirates Authentication | $ 0.0178 |
| United Arab Emirates Marketing | $ 0.0340 |
| United Arab Emirates Service | $ 0.0190 |
| United Arab Emirates Utility | $ 0.0198 |
| United Kingdom Authentication | $ 0.0358 |
| United Kingdom Marketing | $ 0.0705 |
| United Kingdom Service | $ 0.0388 |
| United Kingdom Utility | $ 0.0398 |
Table D – Uncommitted Voice International Rates:
| Country | Usage Type Attribute | ISO Country Code | Price Per Message Rate |
| Afghanistan | Not Applicable | AF | $ 0.36 |
| Albania | Not Applicable | AL | $ 0.74 |
| Algeria | Not Applicable | DZ | $ 1.47 |
| American Samoa | Not Applicable | AS | $ 0.05 |
| Andorra | Not Applicable | AD | $ 0.33 |
| Angola | Not Applicable | AO | $ 0.30 |
| Anguilla | Not Applicable | AI | $ 0.39 |
| Antigua (including Barbuda) | Not Applicable | AG | $ 0.44 |
| Argentina | Not Applicable | AR | $ 0.14 |
| Armenia | Not Applicable | AM | $ 0.38 |
| Aruba | Not Applicable | AW | $ 0.30 |
| Australia | Not Applicable | AU | $ 0.09 |
| Austria | Not Applicable | AT | $ 0.08 |
| Azerbaijan | Not Applicable | AZ | $ 0.50 |
| Bahamas | Not Applicable | BS | $ 0.41 |
| Bahrain | Not Applicable | BH | $ 0.21 |
| Bangladesh | Not Applicable | BD | $ 0.03 |
| Barbados | Not Applicable | BB | $ 0.35 |
| Belarus | Not Applicable | BY | $ 0.66 |
| Belgium | Not Applicable | BE | $ 0.74 |
| Belize | Not Applicable | BZ | $ 0.39 |
| Benin | Not Applicable | BJ | $ 0.57 |
| Bermuda | Not Applicable | BM | $ 0.06 |
| Bhutan | Not Applicable | BT | $ 0.11 |
| Bolivia | Not Applicable | BO | $ 0.29 |
| Bosnia And Herzegovina | Not Applicable | BA | $ 0.63 |
| Botswana | Not Applicable | BW | $ 0.45 |
| Brazil | Not Applicable | BR | $ 0.02 |
| British Indian Ocean Territory | Not Applicable | IO | $ 2.28 |
| British Virgin Islands | Not Applicable | VG | $ 0.38 |
| Brunei | Not Applicable | BN | $ 0.08 |
| Bulgaria | Not Applicable | BG | $ 0.23 |
| Burkina Faso | Not Applicable | BF | $ 0.71 |
| Burundi | Not Applicable | BI | $ 0.93 |
| Cambodia | Not Applicable | KH | $ 0.11 |
| Cameroon | Not Applicable | CM | $ 0.39 |
| Cape Verde | Not Applicable | CV | $ 0.36 |
| Cayman Islands | Not Applicable | KY | $ 0.29 |
| Central African Republic | Not Applicable | CF | $ 1.04 |
| Chad | Not Applicable | TD | $ 1.01 |
| Chile | Not Applicable | CL | $ 1.80 |
| China | Not Applicable | CN | $ 0.12 |
| Colombia | Not Applicable | CO | $ 0.03 |
| Comoros | Not Applicable | KM | $ 0.98 |
| Congo | Not Applicable | CG | $ 0.98 |
| Congo, Democratic Republic of the Congo | Not Applicable | CD | $ 0.78 |
| Cook Islands | Not Applicable | CK | $ 1.74 |
| Costa Rica | Not Applicable | CR | $ 0.14 |
| Cote d’Ivoire | Not Applicable | CI | $ 0.60 |
| Croatia | Not Applicable | HR | $ 0.74 |
| Cuba | Not Applicable | CU | $ 1.25 |
| Curacao | Not Applicable | CW | $ 0.21 |
| Cyprus | Not Applicable | CY | $ 0.15 |
| Czech Republic | Not Applicable | CZ | $ 0.15 |
| Denmark | Not Applicable | DK | $ 0.02 |
| Djibouti | Not Applicable | DJ | $ 0.54 |
| Dominica | Not Applicable | DM | $ 0.35 |
| Dominican Republic | Not Applicable | DO | $ 0.18 |
| Ecuador | Not Applicable | EC | $ 0.36 |
| Egypt | Not Applicable | EG | $ 0.18 |
| El Salvador | Not Applicable | SV | $ 0.20 |
| Equatorial Guinea | Not Applicable | GQ | $ 0.78 |
| Eritrea | Not Applicable | ER | $ 0.39 |
| Estonia | Not Applicable | EE | $ 0.66 |
| Ethiopia | Not Applicable | ET | $ 0.41 |
| Falkland Islands (Malvinas) | Not Applicable | FK | $ 2.69 |
| Faroe Islands | Not Applicable | FO | $ 0.03 |
| Fiji | Not Applicable | FJ | $ 0.47 |
| Finland | Not Applicable | FI | $ 0.63 |
| France | Not Applicable | FR | $ 0.09 |
| French Guiana | Not Applicable | GF | $ 0.15 |
| French Polynesia | Not Applicable | PF | $ 0.35 |
| Gabon | Not Applicable | GA | $ 0.77 |
| Gambia | Not Applicable | GM | $ 0.77 |
| Georgia | Not Applicable | GE | $ 0.50 |
| Germany | Not Applicable | DE | $ 0.51 |
| Ghana | Not Applicable | GH | $ 0.47 |
| Gibraltar | Not Applicable | GI | $ 0.23 |
| Greece | Not Applicable | GR | $ 0.12 |
| Greenland | Not Applicable | GL | $ 0.09 |
| Grenada | Not Applicable | GD | $ 0.38 |
| Guadeloupe | Not Applicable | GP | $ 0.15 |
| Guam | Not Applicable | GU | $ 0.03 |
| Guatemala | Not Applicable | GT | $ 0.26 |
| Guinea | Not Applicable | GN | $ 0.72 |
| Guinea-Bissau | Not Applicable | GW | $ 0.92 |
| Guyana | Not Applicable | GY | $ 0.41 |
| Haiti | Not Applicable | HT | $ 0.47 |
| Honduras | Not Applicable | HN | $ 0.32 |
| Hong Kong | Not Applicable | HK | $ 0.06 |
| Hungary | Not Applicable | HU | $ 0.14 |
| Iceland | Not Applicable | IS | $ 0.03 |
| India | Not Applicable | IN | $ 0.03 |
| Indonesia | Not Applicable | ID | $ 0.08 |
| Iran | Not Applicable | IR | $ 0.30 |
| Iraq | Not Applicable | IQ | $ 0.35 |
| Ireland | Not Applicable | IE | $ 0.06 |
| Israel | Not Applicable | IL | $ 0.18 |
| Italy | Not Applicable | IT | $ 0.45 |
| Jamaica | Not Applicable | JM | $ 0.33 |
| Japan | Not Applicable | JP | $ 0.06 |
| Jordan | Not Applicable | JO | $ 0.30 |
| Kazakhstan | Not Applicable | KZ | $ 0.36 |
| Kenya | Not Applicable | KE | $ 0.44 |
| Kiribati | Not Applicable | KI | $ 1.65 |
| Korea, Democratic People’s Republic of | Not Applicable | KP | $ 0.62 |
| Kosovo | Not Applicable | XK | $ 0.69 |
| Kuwait | Not Applicable | KW | $ 0.08 |
| Kyrgyzstan | Not Applicable | KG | $ 0.35 |
| Laos | Not Applicable | LA | $ 0.14 |
| Latvia | Not Applicable | LV | $ 0.62 |
| Lebanon | Not Applicable | LB | $ 0.29 |
| Lesotho | Not Applicable | LS | $ 0.77 |
| Liberia | Not Applicable | LR | $ 0.71 |
| Libya | Not Applicable | LY | $ 0.45 |
| Liechtenstein | Not Applicable | LI | $ 0.11 |
| Lithuania | Not Applicable | LT | $ 0.68 |
| Luxembourg | Not Applicable | LU | $ 0.36 |
| Macao | Not Applicable | MO | $ 0.20 |
| Macedonia | Not Applicable | MK | $ 0.66 |
| Madagascar | Not Applicable | MG | $ 1.22 |
| Malawi | Not Applicable | MW | $ 0.81 |
| Malaysia | Not Applicable | MY | $ 0.02 |
| Maldives | Not Applicable | MV | $ 1.44 |
| Mali | Not Applicable | ML | $ 0.66 |
| Malta | Not Applicable | MT | $ 0.75 |
| Marshall Islands | Not Applicable | MH | $ 0.41 |
| Martinique | Not Applicable | MQ | $ 0.15 |
| Mauritania | Not Applicable | MR | $ 1.14 |
| Mauritius | Not Applicable | MU | $ 0.20 |
| Mayotte | Not Applicable | YT | $ 0.62 |
| Mexico | Landline | MX | $ 0.02 |
| Mexico | Mobile | MX | $ 9.00 |
| Micronesia | Not Applicable | FM | $ 0.90 |
| Moldova | Not Applicable | MD | $ 0.57 |
| Monaco | Not Applicable | MC | $ 0.86 |
| Mongolia | Not Applicable | MN | $ 0.03 |
| Montenegro | Not Applicable | ME | $ 0.81 |
| Montserrat | Not Applicable | MS | $ 0.41 |
| Morocco | Not Applicable | MA | $ 0.93 |
| Mozambique | Not Applicable | MZ | $ 0.44 |
| Myanmar | Not Applicable | MM | $ 0.29 |
| Namibia | Not Applicable | NA | $ 0.18 |
| Nauru | Not Applicable | NR | $ 2.34 |
| Nepal | Not Applicable | NP | $ 0.26 |
| Netherlands | Not Applicable | NL | $ 0.41 |
| New Caledonia | Not Applicable | NC | $ 0.42 |
| New Zealand | Not Applicable | NZ | $ 0.12 |
| Nicaragua | Not Applicable | NI | $ 0.44 |
| Niger | Not Applicable | NE | $ 0.47 |
| Nigeria | Not Applicable | NG | $ 0.17 |
| Niue | Not Applicable | NU | $ 2.34 |
| Norfolk Island | Not Applicable | NF | $ 2.09 |
| Northern Mariana Islands | Not Applicable | MP | $ 0.08 |
| Norway | Not Applicable | NO | $ 0.02 |
| Oman | Not Applicable | OM | $ 0.33 |
| Pakistan | Not Applicable | PK | $ 0.09 |
| Palau | Not Applicable | PW | $ 0.41 |
| Palestine, State of | Not Applicable | PS | $ 0.33 |
| Panama | Not Applicable | PA | $ 0.20 |
| Papua New Guinea | Not Applicable | PG | $ 1.62 |
| Paraguay | Not Applicable | PY | $ 0.09 |
| Peru | Not Applicable | PE | $ 0.15 |
| Philippines | Not Applicable | PH | $ 0.23 |
| Poland | Not Applicable | PL | $ 0.26 |
| Portugal | Not Applicable | PT | $ 0.39 |
| Qatar | Not Applicable | QA | $ 0.30 |
| Reunion | Not Applicable | RE | $ 0.62 |
| Romania | Not Applicable | RO | $ 0.03 |
| Russia | Not Applicable | RU | $ 0.42 |
| Rwanda | Not Applicable | RW | $ 0.48 |
| Saint Helena, Ascension and Tristan da Cunha | St. Helena | SH | $ 3.11 |
| Saint Helena, Ascension and Tristan da Cunha | Ascension | SH | $ 1.53 |
| Saint Helena, Ascension and Tristan da Cunha | Tristan da Cunha | SH | $ 0 |
| San Marino | Not Applicable | SM | $ 0.06 |
| Sao Tome and Principe | Not Applicable | ST | $ 1.25 |
| Saudi Arabia | Not Applicable | SA | $ 0.23 |
| Senegal | Not Applicable | SN | $ 0.71 |
| Serbia | Not Applicable | RS | $ 0.72 |
| Seychelles | Not Applicable | SC | $ 1.19 |
| Sierra Leone | Not Applicable | SL | $ 0.98 |
| Singapore | Not Applicable | SG | $ 0.02 |
| Sint Maarten (Dutch part) | Not Applicable | SX | $ 0.21 |
| Slovakia | Not Applicable | SK | $ 0.15 |
| Slovenia | Not Applicable | SI | $ 0.63 |
| Solomon Islands | Not Applicable | SB | $ 1.62 |
| Somalia | Not Applicable | SO | $ 0.71 |
| South Africa | Not Applicable | ZA | $ 0.35 |
| South Korea | Not Applicable | KR | $ 0.03 |
| South Sudan | Not Applicable | SS | $ 0.84 |
| Spain | Not Applicable | ES | $ 0.41 |
| Sri Lanka | Not Applicable | LK | $ 0.27 |
| St. Kitts & Nevis | Not Applicable | KN | $ 0.39 |
| St. Lucia | Not Applicable | LC | $ 0.35 |
| St. Pierre & Miquelon | Not Applicable | PM | $ 0.33 |
| St. Vincent | Not Applicable | VC | $ 0.39 |
| Sudan | Not Applicable | SD | $ 0.29 |
| Suriname | Not Applicable | SR | $ 0.50 |
| Swaziland | Not Applicable | SZ | $ 0.32 |
| Sweden | Not Applicable | SE | $ 0.18 |
| Switzerland | Not Applicable | CH | $ 0.83 |
| Syria | Not Applicable | SY | $ 0.45 |
| Taiwan | Not Applicable | TW | $ 0.15 |
| Tajikistan | Not Applicable | TJ | $ 0.32 |
| Tanzania | Not Applicable | TZ | $ 0.54 |
| Thailand | Not Applicable | TH | $ 0.06 |
| Timor-Leste | Not Applicable | TL | $ 0.38 |
| Togo | Not Applicable | TG | $ 0.57 |
| Tokelau | Not Applicable | TK | $ 1.92 |
| Tonga | Not Applicable | TO | $ 1.71 |
| Trinidad & Tobago | Not Applicable | TT | $ 0.27 |
| Tunisia | Not Applicable | TN | $ 1.44 |
| Turkey | Not Applicable | TR | $ 0.32 |
| Turkmenistan | Not Applicable | TM | $ 0.24 |
| Turks & Caicos | Not Applicable | TC | $ 0.38 |
| Tuvalu | Not Applicable | TV | $ 1.50 |
| Uganda | Not Applicable | UG | $ 0.62 |
| Ukraine | Not Applicable | UA | $ 0.44 |
| United Arab Emirates | Not Applicable | AE | $ 0.27 |
| United Kingdom | Not Applicable | GB | $ 0.36 |
| Uruguay | Not Applicable | UY | $ 0.23 |
| Uzbekistan | Not Applicable | UZ | $ 0.18 |
| Vanuatu | Not Applicable | VU | $ 1.67 |
| Vatican City | Not Applicable | VA | $ 0.54 |
| Venezuela | Not Applicable | VE | $ 0.14 |
| Vietnam | Not Applicable | VN | $ 0.11 |
| Wallis and Futuna | Not Applicable | WF | $ 0.51 |
| Western Samoa | Not Applicable | WS | $ 1.65 |
| Yemen | Not Applicable | YE | $ 0.24 |
| Zambia | Not Applicable | ZM | $ 0.78 |
| Zimbabwe | Not Applicable | ZW | $ 0.71 |
Table E – International Number Provisioning Rates:
| Category | Price Per Each |
| Argentina Dedicated Short-Code Monthly Rental | $ 2300 |
| Argentina Dedicated Short-Code Setup | $ 2300 |
| Australia Long Number Monthly Rental | $ 33 |
| Australia Long Number Setup | $ 25 |
| Austria Long Number Monthly Rental | $ 20 |
| Austria Long Number Setup | $ 25 |
| Belgium Dedicated Short-Code Monthly Rental | $ 1150 |
| Belgium Dedicated Short-Code Setup | $ 4200 |
| Belgium Long Number Monthly Rental | $ 26 |
| Belgium Long Number Setup | $ 25 |
| Bosnia And Herzegovina Dedicated Short-Code Monthly Rental | $ 250 |
| Bosnia And Herzegovina Dedicated Short-Code Setup | $ 2700 |
| Brazil Dedicated Short-Code Monthly Rental | $ 175 |
| Brazil Dedicated Short-Code Setup | $ 13500 |
| Brazil Long Number Monthly Rental | $ 25 |
| Brazil Long Number Setup | $ 25 |
| Bulgaria Dedicated Short-Code Monthly Rental | $ 6000 |
| Bulgaria Dedicated Short-Code Setup | $ 350 |
| Cambodia Long Number Monthly Rental | $ 160 |
| Cambodia Long Number Setup | $ 260 |
| Cambodia Toll-Free Number Monthly Rental | $ 170 |
| Cambodia Toll-Free Number Setup | $ 260 |
| Canada Long Number Monthly Rental | $ 2.80 |
| Canada Long Number Setup | $ 25 |
| Cayman Islands Long Number Monthly Rental | $ 60 |
| Cayman Islands Long Number Setup | $ 260 |
| Chile Dedicated Short-Code Monthly Rental | $ 700 |
| Chile Dedicated Short-Code Setup | $ 700 |
| Chile Long Number Monthly Rental | $ 18 |
| Chile Long Number Setup | $ 35 |
| China Dedicated Short-Code Monthly Rental | $ 70 |
| China Dedicated Short-Code Setup | $ 70 |
| Colombia Dedicated Short-Code Monthly Rental | $ 800 |
| Colombia Dedicated Short-Code Setup | $ 1600 |
| Colombia Long Number Monthly Rental | $ 70 |
| Colombia Long Number Setup | $ 25 |
| Columbia Toll-Free Number Monthly Rental | $ 40 |
| Columbia Toll-Free Number Setup | $ 260 |
| Costa Rica Long Number Monthly Rental | $ 25 |
| Costa Rica Long Number Setup | $ 260 |
| Costa Rica Toll-Free Number Monthly Rental | $ 60 |
| Costa Rica Toll-Free Number Setup | $ 260 |
| Croatia Dedicated Short-Code Monthly Rental | $ 1900 |
| Croatia Long Number Monthly Rental | $ 25 |
| Croatia Long Number Setup | $ 260 |
| Croatia Toll-Free Number Monthly Rental | $ 25 |
| Croatia Toll-Free Number Setup | $ 260 |
| Cyprus Long Number Monthly Rental | $ 25 |
| Cyprus Long Number Setup | $ 260 |
| Cyprus Toll-Free Number Monthly Rental | $ 40 |
| Cyprus Toll-Free Number Setup | $ 260 |
| Czech Republic Long Number Monthly Rental | $ 30 |
| Czech Republic Long Number Setup | $ 25 |
| Denmark Long Number Monthly Rental | $ 30 |
| Denmark Long Number Setup | $ 25 |
| Dominican Republic Dedicated Short-Code Monthly Rental | $ 9900 |
| Dominican Republic Dedicated Short-Code Setup | $ 4500 |
| Ecuador Dedicated Short-Code Monthly Rental | $ 1000 |
| Ecuador Dedicated Short-Code Setup | $ 3500 |
| Ecuador Long Number Monthly Rental | $ 490 |
| Ecuador Long Number Setup | $ 260 |
| Ecuador Toll-Free Number Monthly Rental | $ 220 |
| Ecuador Toll-Free Number Setup | $ 260 |
| Estonia Long Number Monthly Rental | $ 27 |
| Estonia Long Number Setup | $ 25 |
| Estonia Toll-Free Number Monthly Rental | $ 100 |
| Estonia Toll-Free Number Setup | $ 260 |
| Finland Dedicated Short-Code Monthly Rental | $ 1100 |
| Finland Dedicated Short-Code Setup | $ 6000 |
| Finland Long Number Monthly Rental | $ 50 |
| Finland Long Number Setup | $ 25 |
| Finland Toll-Free Number Monthly Rental | $ 70 |
| Finland Toll-Free Number Setup | $ 260 |
| France Dedicated Short-Code Monthly Rental | $ 5500 |
| France Dedicated Short-Code Setup | $ 5500 |
| France Long Number Monthly Rental | $ 25 |
| France Long Number Setup | $ 25 |
| France Toll-Free Number Monthly Rental | $ 25 |
| France Toll-Free Number Setup | $ 260 |
| Georgia Long Number Monthly Rental | $ 120 |
| Georgia Long Number Setup | $ 260 |
| Germany Long Number Monthly Rental | $ 60 |
| Germany Long Number Setup | $ 25 |
| Germany Toll-Free Number Monthly Rental | $ 25 |
| Germany Toll-Free Number Setup | $ 260 |
| Greece Long Number Monthly Rental | $ 25 |
| Greece Long Number Setup | $ 260 |
| Greece Toll-Free Number Monthly Rental | $ 40 |
| Greece Toll-Free Number Setup | $ 260 |
| Grenada Long Number Monthly Rental | $ 50 |
| Grenada Long Number Setup | $ 260 |
| Guatemala Long Number Monthly Rental | $ 120 |
| Guatemala Long Number Setup | $ 25 |
| Honduras Long Number Monthly Rental | $ 125 |
| Honduras Long Number Setup | $ 25 |
| Hong Kong Long Number Monthly Rental | $ 45 |
| Hong Kong Long Number Setup | $ 25 |
| Hong Kong Toll-Free Number Monthly Rental | $ 50 |
| Hong Kong Toll-Free Number Setup | $ 260 |
| Hungary Long Number Monthly Rental | $ 100 |
| Hungary Long Number Setup | $ 25 |
| Hungary Toll-Free Number Monthly Rental | $ 30 |
| Hungary Toll-Free Number Setup | $ 260 |
| India Dedicated Short-Code Monthly Rental | $ 350 |
| India Dedicated Short-Code Setup | $ 350 |
| India Long Number Monthly Rental | $ 350 |
| India Long Number Setup | $ 25 |
| Indonesia Long Number Monthly Rental | $ 50 |
| Indonesia Long Number Setup | $ 25 |
| Indonesia Toll-Free Number Monthly Rental | $ 50 |
| Indonesia Toll-Free Number Setup | $ 260 |
| Ireland Dedicated Short-Code Monthly Rental | $ 4500 |
| Ireland Dedicated Short-Code Setup | $ 4500 |
| Ireland Long Number Monthly Rental | $ 32 |
| Ireland Long Number Setup | $ 25 |
| Ireland Toll-Free Number Monthly Rental | $ 40 |
| Ireland Toll-Free Number Setup | $ 260 |
| Israel Long Number Monthly Rental | $ 45 |
| Israel Long Number Setup | $ 25 |
| Israel Toll-Free Number Monthly Rental | $ 40 |
| Israel Toll-Free Number Setup | $ 260 |
| Italy Dedicated Short-Code Monthly Rental | $ 1350 |
| Italy Dedicated Short-Code Setup | $ 3000 |
| Italy Long Number Monthly Rental | $ 65 |
| Italy Long Number Setup | $ 25 |
| Italy Toll-Free Number Monthly Rental | $ 50 |
| Italy Toll-Free Number Setup | $ 260 |
| Jamaica Long Number Monthly Rental | $ 50 |
| Jamaica Long Number Setup | $ 260 |
| Jamaica Toll-Free Number Monthly Rental | $ 50 |
| Jamaica Toll-Free Number Setup | $ 260 |
| Japan Dedicated Short-Code Monthly Rental | $ 3200 |
| Japan Dedicated Short-Code Setup | $ 3200 |
| Japan Long Number Monthly Rental | $ 4800 |
| Japan Long Number Setup | $ 3200 |
| Japan Toll-Free Number Monthly Rental | $ 50 |
| Japan Toll-Free Number Setup | $ 260 |
| Jersey Long Number Monthly Rental | $ 25 |
| Jersey Long Number Setup | $ 35 |
| Kenya Dedicated Short-Code Monthly Rental | $ 1800 |
| Kenya Dedicated Short-Code Setup | $ 1200 |
| Latvia Long Number Monthly Rental | $ 25 |
| Latvia Long Number Setup | $ 25 |
| Lithuania Long Number Monthly Rental | $ 25 |
| Lithuania Long Number Setup | $ 25 |
| Lithuania Toll-Free Number Monthly Rental | $ 80 |
| Lithuania Toll-Free Number Setup | $ 260 |
| Luxembourg Long Number Monthly Rental | $ 50 |
| Luxembourg Long Number Setup | $ 260 |
| Luxembourg Toll-Free Number Monthly Rental | $ 50 |
| Luxembourg Toll-Free Number Setup | $ 260 |
| Macao Long Number Monthly Rental | $ 150 |
| Macao Long Number Setup | $ 260 |
| Malaysia Dedicated Short-Code Monthly Rental | $ 4300 |
| Malaysia Dedicated Short-Code Setup | $ 13000 |
| Malaysia Long Number Monthly Rental | $ 25 |
| Malaysia Long Number Setup | $ 25 |
| Malaysia Toll-Free Number Monthly Rental | $ 50 |
| Malaysia Toll-Free Number Setup | $ 260 |
| Malta Toll-Free Number Monthly Rental | $ 40 |
| Malta Toll-Free Number Setup | $ 260 |
| Mexico Dedicated Short-Code Monthly Rental | $ 5000 |
| Mexico Dedicated Short-Code Setup | $ 4500 |
| Mexico Long Number Monthly Rental | $ 35 |
| Mexico Long Number Setup | $ 25 |
| Mexico Toll-Free Number Monthly Rental | $ 40 |
| Mexico Toll-Free Number Setup | $ 260 |
| Monaco Toll-Free Number Monthly Rental | $ 70 |
| Monaco Toll-Free Number Setup | $ 260 |
| Morocco Dedicated Short-Code Monthly Rental | $ 350 |
| Morocco Dedicated Short-Code Setup | $ 9500 |
| Netherlands Dedicated Short-Code Monthly Rental | $ 7000 |
| Netherlands Dedicated Short-Code Setup | $ 8500 |
| Netherlands Long Number Monthly Rental | $ 20 |
| Netherlands Long Number Setup | $ 25 |
| Netherlands Toll-Free Number Monthly Rental | $ 60 |
| Netherlands Toll-Free Number Setup | $ 260 |
| New Zealand Dedicated Short-Code Monthly Rental | $ 900 |
| New Zealand Dedicated Short-Code Setup | $ 1500 |
| New Zealand Long Number Monthly Rental | $ 25 |
| New Zealand Long Number Setup | $ 260 |
| New Zealand Toll-Free Number Monthly Rental | $ 25 |
| New Zealand Toll-Free Number Setup | $ 260 |
| Norway Dedicated Short-Code Monthly Rental | $ 1600 |
| Norway Dedicated Short-Code Setup | $ 5000 |
| Norway Long Number Monthly Rental | $ 35 |
| Norway Long Number Setup | $ 45 |
| Norway Toll-Free Number Monthly Rental | $ 50 |
| Norway Toll-Free Number Setup | $ 260 |
| Pakistan Dedicated Short-Code Monthly Rental | $ 3000 |
| Pakistan Dedicated Short-Code Setup | $ 6500 |
| Pakistan Long Number Monthly Rental | $ 150 |
| Pakistan Long Number Setup | $ 25 |
| Panama Dedicated Short-Code Monthly Rental | $ 700 |
| Panama Dedicated Short-Code Setup | $ 1700 |
| Panama Long Number Monthly Rental | $ 25 |
| Panama Long Number Setup | $ 260 |
| Peru Long Number Monthly Rental | $ 25 |
| Peru Long Number Setup | $ 260 |
| Peru Toll-Free Number Monthly Rental | $ 100 |
| Peru Toll-Free Number Setup | $ 260 |
| Philippines Long Number Monthly Rental | $ 450 |
| Philippines Long Number Setup | $ 25 |
| Poland Long Number Monthly Rental | $ 25 |
| Poland Long Number Setup | $ 25 |
| Poland Toll-Free Number Monthly Rental | $ 40 |
| Poland Toll-Free Number Setup | $ 260 |
| Portugal Long Number Monthly Rental | $ 50 |
| Portugal Long Number Setup | $ 25 |
| Puerto Rico Long Number Monthly Rental | $ 25 |
| Puerto Rico Long Number Setup | $ 25 |
| Romania Long Number Monthly Rental | $ 30 |
| Romania Long Number Setup | $ 25 |
| Romania Toll-Free Number Monthly Rental | $ 50 |
| Romania Toll-Free Number Setup | $ 260 |
| Saudi Arabia Long Number Monthly Rental | $ 500 |
| Saudi Arabia Long Number Setup | $ 350 |
| Singapore Dedicated Short-Code Monthly Rental | $ 2500 |
| Singapore Dedicated Short-Code Setup | $ 9000 |
| Singapore Long Number Monthly Rental | $ 190 |
| Singapore Long Number Setup | $ 25 |
| Slovakia Long Number Monthly Rental | $ 35 |
| Slovakia Long Number Setup | $ 165 |
| Slovakia Toll-Free Number Monthly Rental | $ 40 |
| Slovakia Toll-Free Number Setup | $ 260 |
| Slovenia Long Number Monthly Rental | $ 170 |
| Slovenia Long Number Setup | $ 260 |
| Slovenia Toll-Free Number Monthly Rental | $ 25 |
| Slovenia Toll-Free Number Setup | $ 260 |
| South Africa Dedicated Short-Code Monthly Rental | $ 200 |
| South Africa Dedicated Short-Code Setup | $ 25 |
| South Africa Long Number Monthly Rental | $ 25 |
| South Africa Long Number Setup | $ 260 |
| South Africa Toll-Free Number Monthly Rental | $ 40 |
| South Africa Toll-Free Number Setup | $ 260 |
| South Korea Long Number Monthly Rental | $ 100 |
| South Korea Long Number Setup | $ 25 |
| South Korea Toll-Free Number Monthly Rental | $ 50 |
| South Korea Toll-Free Number Setup | $ 260 |
| Spain Dedicated Short-Code Monthly Rental | $ 3800 |
| Spain Dedicated Short-Code Setup | $ 3200 |
| Spain Long Number Monthly Rental | $ 25 |
| Spain Long Number Setup | $ 260 |
| Spain Toll-Free Number Monthly Rental | $ 50 |
| Spain Toll-Free Number Setup | $ 260 |
| Sri Lanka Long Number Monthly Rental | $ 250 |
| Sri Lanka Long Number Setup | $ 260 |
| Sweden Long Number Monthly Rental | $ 30 |
| Sweden Long Number Setup | $ 25 |
| Sweden Toll-Free Number Monthly Rental | $ 40 |
| Sweden Toll-Free Number Setup | $ 260 |
| Switzerland Long Number Monthly Rental | $ 35 |
| Switzerland Long Number Setup | $ 35 |
| Switzerland Toll-Free Number Monthly Rental | $ 40 |
| Switzerland Toll-Free Number Setup | $ 260 |
| Taiwan Long Number Monthly Rental | $ 35 |
| Taiwan Long Number Setup | $ 25 |
| Taiwan Toll-Free Number Monthly Rental | $ 25 |
| Taiwan Toll-Free Number Setup | $ 260 |
| Thailand Long Number Monthly Rental | $ 75 |
| Thailand Long Number Setup | $ 25 |
| Thailand Toll-Free Number Monthly Rental | $ 40 |
| Thailand Toll-Free Number Setup | $ 260 |
| Turkey Long Number Monthly Rental | $ 25 |
| Turkey Long Number Setup | $ 260 |
| Turkey Toll-Free Number Monthly Rental | $ 120 |
| Turkey Toll-Free Number Setup | $ 260 |
| Uganda Toll-Free Number Monthly Rental | $ 50 |
| Uganda Toll-Free Number Setup | $ 260 |
| Ukraine Long Number Monthly Rental | $ 50 |
| Ukraine Long Number Setup | $ 260 |
| Ukraine Toll-Free Number Monthly Rental | $ 40 |
| Ukraine Toll-Free Number Setup | $ 260 |
| United Arab Emirates Dedicated Short-Code Monthly Rental | $ 2500 |
| United Arab Emirates Dedicated Short-Code Setup | $ 1600 |
| United Kingdom Dedicated Short-Code Monthly Rental | $ 2550 |
| United Kingdom Dedicated Short-Code Setup | $ 2500 |
| United Kingdom Long Number Monthly Rental | $ 25 |
| United Kingdom Long Number Setup | $ 25 |
| Uruguay Dedicated Short-Code Monthly Rental | $ 3500 |
| Uruguay Dedicated Short-Code Setup | $ 350 |
| Venezuela Long Number Monthly Rental | $ 50 |
| Venezuela Long Number Setup | $ 260 |
Note: Cisco Webex reserves the right to modify its Country Coverage Listings and/or Pricing for all affected CPAAS offerings, without notice, as necessary to meet all country legal requirements.