The only thing consistent in life is change. In today’s economic environment, change – and the ability to remain agile to address new business demands – is more prevalent than ever. To meet the need, organizations everywhere are taking advantage of automation to drive repeatable, predictable outcomes across their organization while improving responsiveness and resilience.
Those who adopt advanced technologies, such as intelligent automation, are doing more than keeping relevant, they’re setting themselves apart. According to Forbes, 51% of business leaders surveyed view technology as a differentiator rather than just a cost of doing business. For these organizations, event-driven automation is the key.
Top Use Cases for Event-Driven Automation
There are three main areas where event-driven robotic process automation (ERPA) is the most successful:
- Robotic Process Automation (RPA) – Customer interfacing, and the back-end business process required to support it, can be manually intensive, complex and costly. Automating back-end business processes using RPA technology can dramatically increase the amount of time available to focus on the activities that will have a more positive impact on the business.
- Infrastructure Orchestration – It is important to the infrastructure lifecycle of an organization to be responsive to potential threats to productivity. Such threats must be quickly identified, quantified, and mitigated before infrastructure downtime and revenue loss occurs. By automating the response process using infrastructure orchestration, organizations can act faster while avoiding the reduced efficiencies caused by leveraging legacy manual processes. Through automation, firmware, bios, driver updates, and automated security management are also solidified to avoid vulnerabilities, exploitation, and costly downtimes.
- Business Process Automation (BPA) – Complex business processes often require multiple manual steps to complete, impacting workforce productivity and time to value. By leveraging BPA organizations can streamline critical business processes, reducing manual touchpoints, to increase service quality, speed delivery and realize greater control cost.
Benefits for Business and IT Leaders Alike
On top of increasing security and decreasing the strain on your employees, both business and IT leaders are watching the benefits of automation unfold. The value is significant, spanning multiple areas of the business and priorities across the organizational landscape.
For business leaders, automation offers significant value in lowering operational costs, freeing up key resources and creating greater workforce efficiencies. Automation also increases security and compliance by limiting gaps and human error and can have a significant impact on improving customer experience and loyalty.
IT Leaders are also seeing improvements through automation almost immediately. In the IT organization, it helps to streamline manual processes, eliminate human error and deploy infrastructure faster and more reliably. Further benefits realized by using automation include an overall increase in IT efficiency and the ability to refocus administrators to address more strategic tasks.
Automation is the wave of the future, helping all areas of an organization increase efficiency and accuracy. For more information or to jump on board, check out this solution brief. It will help you tap into the power of automation to deliver business outcomes faster for your customers, employees and stakeholders.