Your Customers are Already Omnichannel. Are You?
If you had to name the top five reasons why customers might leave your brand, an underperforming contact center would be in the mix. Nothing irritates a customer more than [...]
Anexinet Accelerates Contact Center Modernization With New Kickstart Program
Philadelphia, PA – June 30, 2022 – Anexinet Corporation, a leading strategy, technology, and transformation service provider, today announced its new Contact Center Strategy Kickstart Solution. The company’s latest kickstart [...]
How a Modern Contact Center Improves The Customer Experience (CX)
A contact center provides a more effective and efficient way to improve customer experience through intuitive, cloud-based tools that enable real-time message adjustments. These cloud-based tools handle voice and text-based [...]