Your Customers are Already Omnichannel. Are You?
If you had to name the top five reasons why customers might leave your brand, an underperforming contact center would be in the mix. Nothing irritates a customer more than [...]
If you had to name the top five reasons why customers might leave your brand, an underperforming contact center would be in the mix. Nothing irritates a customer more than [...]
Philadelphia, PA – June 30, 2022 – Anexinet Corporation, a leading strategy, technology, and transformation service provider, today announced its new Contact Center Strategy Kickstart Solution. The company’s latest kickstart [...]
A contact center provides a more effective and efficient way to improve customer experience through intuitive, cloud-based tools that enable real-time message adjustments. These cloud-based tools handle voice and text-based [...]